By
Akindotun Merino
Merriam-Webster Dictionary defines promise as, “a declaration that one will do or refrain from doing something specified; or a legally binding declaration that gives the person to whom it is made a right to expect or to claim the performance or forbearance of a specified act.”
When promises are not kept, you communicate to the other person that they are not valued. It means that they are not priority and puts the recipient of this behavior in a self-protective state.
Making a promise and not keeping it is the fastest way to lose the trust of your employees. Sometimes things are beyond our control, and we cannot stay true to your word, but making a promise and not following through can have dire consequences on the relationships you are trying to build.
Getting organized is important to keeping promises to your staff. Do I have the time to commit to this? Do I have other resources? These are questions you should ask yourself before making a promise. Sometimes it’s easy to act in the moment and make a promise in order to make others happy without considering whether or not it’s even possible. Try not to act on impulse; think logically.
Here are some other questions to ask yourself:
- Why am I agreeing to do this?
- What outcome am I looking for?
- Is this too lofty of a promise?
- Is this absolutely necessary? Why or why not?
- What would be the ramifications if I’m unable to keep this promise?
You’ve weighed the pros and cons of this promise, decided to go through with it, now you have to do it. The excitement of being the hero who said yes has worn off, now the real work begins. It can be tiring. What do you do? Well, since you made the promise and you do not have a legitimate reason not to follow through, you must push through your lack of motivation and make it happen.
Consider these tips in helping you stay motivated:
- Remember why you are doing this.
- Break down your task into smaller chunks.
- Only focus on positive thoughts.
- Don’t procrastinate.
- Don’t be easily distracted by other things.
- Visualize the outcome.
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Do not over commit and under deliver. To overcommit and under deliver is worse than just saying no in the first place. Decide what you can handle and agree to only that. Don’t sign on to be an overachiever, since this will likely cause you to appear to be the complete opposite.
Saying you can do it all, but ending up not following through will establish you as:
- Unreliable
- Unskilled
- Dishonest
Always err on the side of caution. Don’t take on more than you can handle.
Keeping track of what you must get done and how to get it done is what will lead you to the positive outcome you are looking for. How can you “keep track”?
- Create a list of what needs to get done.
- Break down the steps of how each task will get done.
- Determine the deadlines for each task.
- Get to work.
- Evaluate your progress.
- Determine whether any changes need to be made to the work you’ve done. If so, make them.
- Deliver the final product.
Respecting others should go without saying, but unfortunately, sometimes people forget that respect should be afforded to everyone, not just the ones you get along with. Let’s take a look at some areas to keep in mind when thinking about respecting others.Everyone in the workplace makes up a body. What kind of body would it be if everyone was the “head” or “arms”? Even though not everyone holds the same position as you, all positions are important. It’s simple: Treat others the way you want them to treat you.
Here are some things you can do to ensure you are exhibiting respect for employees holding various positions:
- Encourage others to share their ideas
- Listen to their ideas
- Utilize others’ ideas when appropriate
- Don’t insult or demean others
- Give credit where it is due
An opinion is one of those things that everyone has. One is not “more right” than another. Opinions are typically based on experiences, not on fact. Keep this in mind when working with employees who have an opinion that differs from yours. Your aim should not be to change their opinion, although sometimes having a discussion about differing opinions can be beneficial. Nor should your aim be to discredit someone because of their opinion. Regardless of what someone thinks of a particular issue, they have a right to feel that way, and should continue to be respected.
READ ALSO: Trust Building At Work: Empowering Staff
Time is a commodity that there never seems to be enough of. Knowing that, you should value all employees’ time. Whether you want to meet with an individual employee, or conduct training for a group, consider the fact that they have other work to do. So, use their time and yours wisely. Here are some ways to use time wisely:
- If you can send an email rather than calling or having an in-person meeting, do so.
- If your coworker is working on something that is time-sensitive or otherwise should not be interrupted, wait.
- If you continually promise deliverables by a certain deadline, but do not deliver on time, change this.
- If you are not prepared for meetings, make that a priority before going into your next one.
- Set a time to start and end meetings. Stick to it.
- No matter how great a job a person may do, do not volunteer someone else without consulting them first.
As previously mentioned, everyone serves a particular purpose in the workplace. As such, everyone brings with them a certain skill set. What may be a strength for one, may be an area for improvement for another, and vice versa. Pointing out another’s weakness is of no benefit. Instead, work to help your co-worker gain strength in their specified area of need. An organization is only as strong as its weakest link.
Dr. Akindotun Merino is a Professor of Psychology and a Mental Health Commissioner in California. She is the President of Jars Institute. Feel free to share your successes and challenges:
Prof. Akindotun Merino
Jars Education Group
info@akinmerino.com
YouTube.com/akinmerino
Instagram: @drakinmerino: Twitter: @drakindotun
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