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Trust Building At Work: Keep Promises And Respect

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Building And Reinforcing Teams (14)

By

Akindotun Merino

Merriam-Webster Dictionary defines promise as, “a declaration that one will do or refrain from doing something specified; or a legally binding declaration that gives the person to whom it is made a right to expect or to claim the performance or forbearance of a specified act.”

When promises are not kept, you communicate to the other person that they are not valued. It means that they are not priority and puts the recipient of this behavior in a self-protective state.

Making a promise and not keeping it is the fastest way to lose the trust of your employees. Sometimes things are beyond our control, and we cannot stay true to your word, but making a promise and not following through can have dire consequences on the relationships you are trying to build.

Getting organized is important to keeping promises to your staff. Do I have the time to commit to this? Do I have other resources? These are questions you should ask yourself before making a promise. Sometimes it’s easy to act in the moment and make a promise in order to make others happy without considering whether or not it’s even possible. Try not to act on impulse; think logically.

Here are some other questions to ask yourself:

  • Why am I agreeing to do this?
  • What outcome am I looking for?
  • Is this too lofty of a promise?
  • Is this absolutely necessary? Why or why not?
  • What would be the ramifications if I’m unable to keep this promise?

You’ve weighed the pros and cons of this promise, decided to go through with it, now you have to do it. The excitement of being the hero who said yes has worn off, now the real work begins. It can be tiring. What do you do? Well, since you made the promise and you do not have a legitimate reason not to follow through, you must push through your lack of motivation and make it happen.

Consider these tips in helping you stay motivated:

  • Remember why you are doing this.
  • Break down your task into smaller chunks.
  • Only focus on positive thoughts.
  • Don’t procrastinate.
  • Don’t be easily distracted by other things.
  • Visualize the outcome.

READ ALSO: Workplace Harassment

Do not over commit and under deliver. To overcommit and under deliver is worse than just saying no in the first place. Decide what you can handle and agree to only that. Don’t sign on to be an overachiever, since this will likely cause you to appear to be the complete opposite.

Saying you can do it all, but ending up not following through will establish you as:

  • Unreliable
  • Unskilled
  • Dishonest

Always err on the side of caution. Don’t take on more than you can handle.
Keeping track of what you must get done and how to get it done is what will lead you to the positive outcome you are looking for. How can you “keep track”?

  • Create a list of what needs to get done.
  • Break down the steps of how each task will get done.
  • Determine the deadlines for each task.
  • Get to work.
  • Evaluate your progress.
  • Determine whether any changes need to be made to the work you’ve done. If so, make them.
  • Deliver the final product.

Respecting others should go without saying, but unfortunately, sometimes people forget that respect should be afforded to everyone, not just the ones you get along with. Let’s take a look at some areas to keep in mind when thinking about respecting others.Everyone in the workplace makes up a body. What kind of body would it be if everyone was the “head” or “arms”? Even though not everyone holds the same position as you, all positions are important. It’s simple: Treat others the way you want them to treat you.

Here are some things you can do to ensure you are exhibiting respect for employees holding various positions:

  • Encourage others to share their ideas
  • Listen to their ideas
  • Utilize others’ ideas when appropriate
  • Don’t insult or demean others
  • Give credit where it is due

An opinion is one of those things that everyone has. One is not “more right” than another. Opinions are typically based on experiences, not on fact. Keep this in mind when working with employees who have an opinion that differs from yours. Your aim should not be to change their opinion, although sometimes having a discussion about differing opinions can be beneficial. Nor should your aim be to discredit someone because of their opinion. Regardless of what someone thinks of a particular issue, they have a right to feel that way, and should continue to be respected.

READ ALSO: Trust Building At Work: Empowering Staff

Time is a commodity that there never seems to be enough of. Knowing that, you should value all employees’ time. Whether you want to meet with an individual employee, or conduct training for a group, consider the fact that they have other work to do. So, use their time and yours wisely. Here are some ways to use time wisely:

  • If you can send an email rather than calling or having an in-person meeting, do so.
  • If your coworker is working on something that is time-sensitive or otherwise should not be interrupted, wait.
  • If you continually promise deliverables by a certain deadline, but do not deliver on time, change this.
  • If you are not prepared for meetings, make that a priority before going into your next one.
  • Set a time to start and end meetings. Stick to it.
  • No matter how great a job a person may do, do not volunteer someone else without consulting them first.

As previously mentioned, everyone serves a particular purpose in the workplace. As such, everyone brings with them a certain skill set. What may be a strength for one, may be an area for improvement for another, and vice versa. Pointing out another’s weakness is of no benefit. Instead, work to help your co-worker gain strength in their specified area of need. An organization is only as strong as its weakest link.

Dr. Akindotun Merino is a Professor of Psychology and a Mental Health Commissioner in California. She is the President of Jars Institute. Feel free to share your successes and challenges:

Prof. Akindotun Merino
Jars Education Group
info@akinmerino.com
YouTube.com/akinmerino
Instagram: @drakinmerino: Twitter: @drakindotun

 

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Mental Health

Strong Mental Will: A Tool For Fulfilment Of Dreams 

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The Futility Of A Marital Chase
Dr Hope Nwawolo

By Hope Nwawolo

As a young girl in a boarding school many years back, l found myself interested in reading articles and novels. One day, l picked a piece of torn paper from the ground and a particular sentence caught my attention.  It read, “…whatever you are as a young girl will determine what you become as an adult’’.  Without giving a thought to the fact that situations and people could change according to circumstances, my young mind went to work immediately, particularly on how l wanted to look as a woman years later. At that time, l was on the fat side. I told myself that l would not want to develop a bulging tummy as a woman. I never even gave thought to the changes women go through as a result of child bearing. However, my young mind knew l needed to do something immediately in order to achieve what l wanted many years after.  I took my house dresses and school uniforms and used my hands to take in the sides so that l had to tuck in my tummy any time l wore them.  Somehow l felt l could control my tummy from getting bigger if l kept it tucked in most of the time. And of a truth l did and needless to say that some students liked my style and did same to their uniforms. Talk about setting the pace!

At the time of taking the decision, l never even knew it was lady-like to tuck in your tummy. All l was seeing was me as a woman in future, without a bulging tummy. It never crossed my mind that child bearing or any abdominal surgery could discourage one from tucking in the tummy at will. And years later, after having four births, of which two where through caesarean sections, I have maintained the habit of tucking in my tummy and this has helped in sustaining a moderate waist line even as l increase in years.  

Another striking instance was when l went in for my masters’ degree. I told myself l would not stop my academic education until l had my doctoral degree. Sadly, before l finished the masters’ programme, l came across several doctoral students who had been on the  programme for upward of six years and were not near completion. I got discouraged and quietly finished my programme and did not look back. My mental will bowed to the discouraging sights of struggling doctoral students. Luckily, years after, the dream came alive again and l began to nurse it. Even after a professional masters’ programme, eight years after my first masters, l was still nursing the idea of a doctoral degree. Finally, fifteen years after my first masters’, I was going through the newspaper in my office when l came across a postgraduate admission advert of a private university. There and then, a strong desire to apply for a doctoral degree came over me and was so strong that l did not tell anybody so as not to get discouraged, particularly because of the high school fees. As a matter of fact, being a civil servant should have been my worry, but l just felt strong in my mind that it would work out itself.

Honestly, from the time of my sending my application to getting admission, I did not have the money for the first year of the four and half years programme and l did not want to further stress my husband who was paying school fees for my sons in private secondary school and private university. All the same, l was strongly determined to start it with complete trust that God would make the way as l went through the journey. With an undaunted mental will, He did beyond my expectations, with awesome colleagues, lecturers that were as interested for us to complete the programme as at when due as we were. 

One may want to ask how l was able to overcome the initial financial hurdle. Like l said, with the burning passion in me and a complete trust in God to provide the necessary fees, my eyes became open to certain opportunities of side hustle with two of my friends, which gave me added income to my salary. I immediately cut down on certain expenses like buying new clothes and frivolous social outings, and prioritised my needs, particularly as the school allowed for instalment payment of fees, over the semesters. 

To become mentally strong, is about shifting your whole perspective, since it is human nature to be afraid of things that we cannot control or to crumble in the face of difficulty. It is the fight or flight response that is embedded in who we are. Unfortunately, once you are in that mind-set you are giving your mental power away to a circumstance and the only power that you have is really the power of perception. And when you shift your perception and just feel like: I can handle this, I can do this,  I can turn this around, I can use this to my good — then you gain that ability. 

Mental strength is about knowing that you are creating your reality, just like l did as a young girl in secondary school. We create our reality by our thoughts, our beliefs, our actions, our habits. And sure, sometimes things happen out of our control, but most of the time, we do not go far away from achieving our dreams.  

 Nwawolo, PhD, writes in via

hopenwawolo@yahoo.com

 

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Mental Health

How To Identify Fake Friends

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Prof. Stella Roy-Omoni

Most people surround themselves with fake friends who are killing them subtly and are smiling with them. You need to identify the genuineness of your so- called friend before he/she destroys you.

Identifying a fake friend can involve noticing certain behavioral patterns:

1. Lack of Support: They might be absent or unsupportive during your challenging times, showing disinterest or avoiding your needs.

2. One-sided Relationships: They tend to benefit more from the friendship without reciprocating care or effort.

3. Gossip and Betrayal: Fake friends might gossip about you behind your back or betray your trust.

4. Inconsistent Behavior: Their actions and words may not align consistently, making it hard to trust them.

5. Conditional Friendship: They’re around only when it suits their interests or when they need something from you.

6. Manipulative or Self-centered:They may manipulate situations for their benefit or constantly talk about themselves without considering your feelings or experiences.

Being mindful of these traits can help distinguish between genuine friends and those who may not have your best interests at heart. Trusting your instincts and observing behaviors over time often reveals the authenticity of a friendship.

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Mental Health

Building And Reinforcing Teams (3) (16)

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Building And Reinforcing Teams (14)

By Akindotun Merino
When you find yourself excessively self-oriented, this is a sign that you need to deepen your humility and refocus on serving others. Here are some ways to help you foster a greater sense of humility:

Allow others to be first and foremost. Insisting on being the first in line, the first to raise your hand in a class, the first to get the parking spot, and so on, has a tendency to inflate one’s sense of self-importance. However, when you allow others to have the spotlight or be first, it gives you a better vantage point to appreciate their gifts and what they are able to bring to the table. And when you can do this, you actually find yourself in a better position to lead others because you understand how they can best contribute.

Don’t insist on being right. Nobody likes to be wrong, including other people. When you are wrong it puts you in a vulnerable position, which can be scary. However, vulnerability is often what makes a person beautiful and appreciable. Allowing others the legitimacy of their beliefs without correction from you is a charitable act.

Listen to what other people think more than telling them what you think. Dale Carnegie once said that the sweetest sound to anyone is the sound of their own voice. Really paying attention to what other people have to say without having to correct or undermine them helps you to stay oriented outward rather than being self-absorbed.

READ ALSO: Building And Reinforcing Teams 2 (15)

Try not to judge others. An old saying goes like this, “When you point a finger at someone else, you have three fingers pointing back at you.” While it is tempting to judge another person, to assess what they are doing and how they are doing it, when you do so, you are presuming that you know better. Unfortunately, unless you have lived the experiences of another person, you cannot know what is best for them. Your grasp on another person’s situation will always be incomplete because you don’t have the complete picture.

Finally keep your balance. Throughout the whole process of becoming a more effective leader and a more effective human being, two tools can help smooth the way. The first is developing a greater sense of gratitude. When you wake up in the morning, or while you drink your coffee or eat breakfast, either write down in a notebook or type on your computer a list of five things for which you are grateful. If you keep this gratitude journal every day, it will have a cumulative effect on your keeping a positive outlook.

The second tool’s importance cannot be understated. No matter how much you have on your plate at any given time, it is important that you take the time to play. Whether this is a hobby such as painting or an activity such as playing video games, make a point of scheduling play time for yourself at least two to three times a week. This will help you to balance out all the stress you have in your life.

Dr. Akindotun Merino is a Professor of Psychology, CEO of Jars Group and Mental Health Commissioner in California. Feel free to share your successes and challenges:

Prof. Akindotun Merino
info@akinmerino.com
YouTube.com/akinmerino
Instagram: @drakinmerino 

Twitter: @drakindotun

 

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